At INSB.in, we are committed to providing you with the best experience. However, if you have any complaints or grievances, we have a structured redressal mechanism in place.
Level 1: Customer Support
Most grievances can be resolved by our support team. Please write to us at [email protected] with your concern and any relevant details.
Level 2: Grievance Officer
If your concern remains unresolved after Level 1, or if you are not satisfied with the response, you May escalate the matter to our Grievance Officer:
Grievance Redressal Officer
INSB Insurance Services
Email: [email protected]
Address: Dhanbad, Jharkhand, India
Timeline
We aim to acknowledge all grievances within 48 hours and resolve the matter within 15 working days from the date of receipt.
Last updated: March 7, 2026